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Memorial lanterns lit on the waters of the Japanese Garden.

In Memoriam

2026

In loving memory of Karen Kay (West) Kilzer of Richfield, Minnesota, who departed this world on February 17, 2026 at the age of 74. Karen leaves behind a legacy remembered by family and friends. Family and friends are welcome to send flowers or leave their condolences on her memorial page and share them with the family.

In the vast expanse of eternity, may Karen find peace everlasting, cradled in the gentle embrace of the universe. And as we stand on the shores of remembrance, may her legacy inspire us to live each day with purpose, passion, and profound gratitude for the gift of life itself.

Karen started her career at Normandale as an Emergency Temp in the Financial Aid Office when it was still on the second floor of the College Services Building. In her own words, “in less than 3 weeks told my family that this job was 'fun!'” After some other temp work around the state, she was hired to work in the Financial Aid office permanently in October 1994 by Cappy Breuer.  For many years she managed the Minnesota Child Care Grant program and the Campus Work Study program. She took over student employment in July 2000 with student #10455 and was on student #17030 at the time of her retirement.

Karen took her responsibilities as a steward of aid funds seriously, earning her the nickname of “Detective Kilzer,” as she often found fraudulent applications. She knew her programs and she spoke her mind. She was an important contributor to staff morale, and her humor and antics kept things light when we were at our busiest.

Karen loved her work and didn’t want to retire ever, but working from home during the pandemic took away her ability to see and interact with the people she cared for at Normandale. She retired after 30 years of dedicated service in January 2021. She kept her interest in her programs even in retirement, remembering complicated processes years after she stopped working and offering help if it was needed.

Karen found pride in her participation in the Minnesota Association of Financial Aid Administrators. She was known throughout the state for providing annual training for work study, as well as for serving on the Conference Planning Committee and as a sector rep for MN State colleges for many years. The Financial Aid Office has many fond memories of Karen at the annual spring conference in Brainerd, where she would always enjoy many sunrises over Gull Lake, as well as one tequila sunrise on the final night of the conference.

Karen will be greatly missed by her Financial Aid family and the Normandale Community.

She was predeceased by: her parents, Douglas West and Donna West (Rasmussen); and her brother Mark West. She is survived by: her husband Paul Kilzer; her daughters, Jen Butler (Larry) and Angi Kilzer; her granddaughter Kalaya Kilzer; her siblings, Bruce West (Connie Anest), Barb West and Deanna "DeeDee" Elwood; and her sister-in-law Judith Kilzer (Peg Ring). She is also survived by nieces and nephews.

Visitation will be held on Friday, February 27th 2026 from 12:00 PM to 1:00 PM at the Morris Nilsen Funeral Chapel (6527 Portland Ave S, Richfield, MN 55423). A memorial service will be held on Friday, February 27th 2026 at 1:00 PM at the same location. Her family encourages all to wear Karen’s favorite color, purple. A burial will be held on Friday, February 27th 2026 at 2:30 PM at the Lakewood Cemetery (3600 Hennepin Ave, Minneapolis, MN 55408).

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