Student Services

Student Services


Due to COVID-19, all Student Services will be offered remotely. However, we are still available to assist you.  Please contact us via email, phone, chat or live virtual walk in

Student Services provides personalized information and support to assist you with student records, financial aid, scholarships, billing and payments. 


  • Complete your 2020-2021 FAFSA application. This should be completed for Fall 2020, Spring 2021 and Summer 2021.
  • The 2021-2022 FAFSA application is available now!  You can learn how to apply by watching this VIDEOYou can also watch it in Spanish
  • Learn how to create an FSA ID. VIDEO
  • Sign up for Direct Deposit! Just a reminder, Direct Deposit to your bank account is the fastest way to receive your funds. To sign up, login to eServices and select Financial Aid and then select Direct Deposit.  
  • The payment deadline for Summer term is 5/10/21.  Please review the various payment arrangements to make sure you meet the deadline. 



Monday – Thursday  9am - 4pm 
  9am - 11am 

Same day virtual walk in appointents with a Student Services coach are 15-30 minutes and are currently available via zoom. We can help you troubleshoot Star ID issues, registration holds, assistance with completing your FAFSA or Dream Act application, answer questions about your financial aid award or assist you with setting up a payment plan. 

We are not able to help with academic advising or assistance with selecting classes.  For those inquiries, please refer to Express Advising. 



Monday – Thursday 9am-3pm 
Friday  9am-11am

If you have quick questions about placement, your academic status, or need to make a schedule change, please check in for Express Advising through the "Chat Now" button. Have your StarID or Tech ID number ready along with a brief description of what type of advising help you need.  

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261
or email


To schedule an appointment for academic advising, please follow the "book now" link below to schedule an appointment. Career planning and personal counseling appointments are also available. 

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261 
or email

Student Services

Financial Aid

Financial Aid provides you with options to make paying for college more affordable by applying for financial aid and scholarships. You can also find links to necessary forms to complete the process and more information about the types of financial aid available at Normandale.

Payments and Billing

Payment and Billing is the place to get information about the payment deadlines for each semester, payment arrangement options, your account balance, and the Nelnet payment plan.

Please make sure to keep your address and direct deposit information up to date, so that we can process your refunds and excess financial aid timely and efficiently.

Records and Registration

Records and Registration will assist you with registration holds, updating your student record, requesting transcripts, verifying enrollment and more.


Scholarships are provided through generous gifts to the Normandale Foundation. Our scholarship program recognizes students who have demonstrated achievement in their academics, leadership, service and extracurricular activities or have demonstrated financial need.