Limited on campus drop in service is available Monday - Friday 10am - 2pm.  

Due to COVID-19, Student Services will  primarily offer remote service.  We are available to assist you and we encourage you to contact us via email, phone, chat, virtual appointment or drop-in service. 

STUDENT SERVICES DROP-IN SERVICE

Monday - Friday  10am - 2pm
Location:  Check in at the Student Services Main Desk, College Services Main Entrance

Students who are on campus at Normandale can access drop-in hours for quick questions related to Star ID assistance, financial aid, payment, billing inquiries or their student record. No appointment necessary. Come prepared with your Star ID and Photo ID.

FAFSA Completion help is not available after 1:00pm.  For help completing a FAFSA, we recommend making a virtual appointment or attend a FAFSA completion session.

STUDENT SERVICES ONLINE CHAT


Monday - Wednesday and Friday 9am - 4pm

Thursday 9am - 2pm

Have a quick question? A Student Services Coach is ready to help

• Star ID issues
• Registration holds
• Financial Aid
  
• Assistance reviewing & understanding your financial aid award notification
• Assistance Paying your bill or setting up a Payment Plan

STUDENT SERVICES VIRTUAL APPOINTMENTS

Monday - Wednesday and Friday 9am - 3:30pm

Thursday 9am - 1:30pm

Same day virtual appointments with a Student Services coach are 15-30 minutes and are currently available via Zoom. We can help you troubleshoot Star ID issues, registration holds, assistance with completing your FAFSA or Dream Act application, answer questions about your financial aid award or assist you with setting up a payment plan. 

Sign-up opens each day at 7 am

We are not able to help with academic advising or assistance with selecting classes.  For those inquiries, please refer to Express Advising. 

FAFSA & MN DREAM GRANT WORKSHOPS

Student Services will be hosting Zoom sessions several times per week to help students complete their FAFSA or MN Dream Act Application.  Staff will be available to answer questions and assist you with getting your application completed. 

ON CAMPUS EXPRESS ADVISING

Monday – Friday 10am - 2pm 

Students who are on campus at Normandale can access drop-in hours for quick academic advising questions, no appointment needed

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261 or email advising@normandale.edu

ACADEMIC ADVISING ONLINE CHAT

Monday - Wednesday and Friday 10am - 4pm

Thursday 10am - 2pm

Have a quick question? Advising & Counseling can provide same-day service helping students get ready for fall semester.

Check in for Online Advising Chat through the "Chat Now" button.  Have your Star ID or Tech ID number ready along with a brief description of what type of advising help you need.

ACADEMIC ADVISING & COUNSELING APPOINTMENTS

To schedule an appointment for academic advising, please follow the "book now" link below to schedule an appointment. Career planning and personal counseling appointments are also available. 

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261 or email advising@normandale.edu

Not sure who your advisor is? Look up my assigned academic advisor and make an appointment

STUDENT SERVICES ANNOUNCEMENTS

• Complete your 2021-2022 FAFSA application. This should be completed for Fall 2021, Spring 2022 and Summer 2022.  You can learn how to apply by watching this VIDEO. You can also watch it in Spanish. 
  
• Learn how to create an FSA ID. VIDEO
• Sign up for Direct Deposit! Just a reminder, Direct Deposit to your bank account is the fastest way to receive your funds. To sign up, login to eServices and select Financial Aid and then select Direct Deposit.  
• The payment deadline for Spring term is 12/16/21.  Please review the various payment arrangements to make sure you meet the deadline. 

LIST OF IMPORTANT DATES