Student Services



Student Services

Due to COVID-19, Student Services is primarily offering remote service.  We are available to assist you and we encourage you to contact us via email, phone, chat, virtual appointment or drop-in service. 

STUDENT SERVICES DROP-IN SERVICE

Monday - Wednesday  10am - 4pm
Thursday - Friday   10am - 2pm
Location:  Check in at the Student Services Main Desk, College Services Main Entrance

Students who are on campus at Normandale can access drop-in hours for quick questions related to Star ID assistance, financial aid, payment, billing inquiries or their student record. No appointment necessary. Come prepared with your Star ID and Photo ID.

FAFSA Completion help is not available after 1:00pm.  For help completing a FAFSA, we recommend making a virtual appointment or attend a FAFSA completion session.

 

STUDENT SERVICES ONLINE CHAT

Monday - Wednesday and Friday  10am - 4pm

Thursday 10am - 2pm

Have a quick question? A Student Services Coach is ready to help

  • Star ID issues
  • Registration holds
  • Financial Aid
  • Assistance reviewing & understanding your financial aid award notification
  • Assistance Paying your bill or setting up a Payment Plan

STUDENT SERVICES VIRTUAL APPOINTMENTS

By Appointment Only
Monday - Friday 10am - 4pm

Same day virtual appointments are available by appointment only with a Student Services coach. Appointments are 30 minutes and are currently available via Zoom. We can help you troubleshoot Star ID issues, registration holds, assistance with completing your FAFSA or Dream Act application, answer questions about your financial aid award or assist you with setting up a payment plan. 

We are not able to help with academic advising or assistance with selecting classes.  For those inquiries, please refer to Express Advising. 

 

FAFSA & MN DREAM GRANT WORKSHOPS

Student Services will be hosting Zoom sessions several times per week to help students complete their FAFSA or MN Dream Act Application.  Staff will be available to answer questions and assist you with getting your application completed. 


ON CAMPUS EXPRESS ADVISING

Monday – Wednesday 10am - 4pm 
Thursday - Friday  10am - 2pm 

Students who are on campus at Normandale can access drop-in hours for quick academic advising questions, no appointment needed

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261 or email advising@normandale.edu

ACADEMIC ADVISING ONLINE CHAT

Monday - Wednesday and Friday 10am - 4pm

Thursday 10am - 2pm

Have a quick question? Advising & Counseling can provide same-day service helping students get ready for fall semester.

Check in for Online Advising Chat through the "Chat Now" button.  Have your Star ID or Tech ID number ready along with a brief description of what type of advising help you need.

ACADEMIC ADVISING & COUNSELING APPOINTMENTS

To schedule an appointment for academic advising, please follow the "book now" link below to schedule an appointment. Career planning and personal counseling appointments are also available. 

Students in crisis who need to schedule a mental health appointment or can't access chat, should call 952-358-8261 or email advising@normandale.edu




Not sure who your advisor is? Look up my assigned academic advisor and make an appointment

STUDENT SERVICES ANNOUNCEMENTS

  • Complete your 2021-2022 FAFSA application. This should be completed for Fall 2021, Spring 2022 and Summer 2022.  You can learn how to apply by watching this VIDEO. You can also watch it in Spanish. 
  • Complete your 2022-2023 FAFSA application.  This should be completed for Fall 2022, Spring 2023 and Summer 2023.  You can learn how to apply by watching this VIDEO.
  • Learn how to create an FSA ID. VIDEO
  • Sign up for Direct Deposit! Just a reminder, Direct Deposit to your bank account is the fastest way to receive your funds. To sign up, login to eServices and select Financial Aid and then select Direct Deposit.  
  • The payment deadline for Spring term is 12/16/21.  Please review the various payment arrangements to make sure you meet the deadline. 

LIST OF IMPORTANT DATES

Student Services

Financial Aid

Learn more about the types of Financial Aid and your options to make paying for college more affordable.

Payments and Billing

Student Services is the place to get information about the payment deadlines for each semester, payment arrangement options, your account balance, and the Nelnet payment plan.

Please make sure to keep your address and direct deposit information up to date, so that we can process your refunds and excess financial aid timely and efficiently.

Records and Registration

Student Services can assist with all things related to Records and Registration such as questions about registration holds, updating your student record, requesting transcripts, verifying enrollment and more.

Scholarships

Scholarships are provided through generous gifts to the Normandale Foundation. Our scholarship program recognizes students who have demonstrated achievement in their academics, leadership, service and extracurricular activities or have demonstrated financial need.