Payments & Billing Office
Do you have questions or need assistance from the Payments & Billing Office while the on-campus college student services have been suspended due to COVID-19? Our staff are available every day, Monday through Friday, by phone and email.
- Calls will be monitored from 8:00 to 5:00 Monday through Thursday and 8:00 to 12:00 on Friday. We also have voice mail if our staff is busy or you need to leave us a message after we are closed. We will return your call within 24 hours. Please make sure to include your student tech ID, so that we can assist you quickly.
- Email will be monitored from 8:00 to 5:00 Monday through Thursday and 8:00 to 12:00 on Friday. Please make sure to include your student tech ID, so that we can assist you quickly.
For everyone’s health and safety we encourage you to make your payments online through eServices (this is the same site you use to register for your classes). Logon and select “Bills and Payment" to process your payment. If you need help walking through the online payment process give us a call at 952-358-8242.
- We accept Visa, Mastercard, and Discover.
- A Payments and Billing Office drop box is located inside the main college services entrance for on campus payments. Use the provided envelopes to provide the requested information. Staff will be checking the drop box daily; your payment should appear on your student account within 3 business days.
Payment & Billing is the place to get information about the payment deadlines for each semester, payment arrangement options, your account balance, and the Nelnet payment plan.
Please make sure to keep your address and direct deposit information up to date, so that we can process your refunds and excess financial aid timely and efficiently.
We've gathered together links to the most frequently used business services to the left. Please check them out and if you still have questions or concerns, contact us directly.
We are here to help you succeed at Normandale!
Please visit the Payment Deadlines page for upcoming tuition due dates.
To complete your registration you will be required to accept the following statement:
"By confirming this registration, for any semester, I am accepting any financial and academic obligations incurred as a result of this transaction. Failure to pay will result in my debt being referred to the State of Minnesota collection agency (Minnesota Department of Revenue, Collection Division) or a private collection agency. If this happens, you agree to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including reasonable attorney’s fees, we incur in such collection efforts.
I also authorize the college or university, and their respective agents and contractors to contact me regarding my debt request, including repayment of my debt, at the current or any future number that I provide for my cellular phone or other wireless device using automated telephone dialing equipment or artificial or pre-recorded voice or text messages."
It is the commitment of the Fiscal Services Department to provide quality services to students, employees, and the community in a responsive and effective manner, contributing to an environment that promotes teaching and learning.