Starting August 9, the way you log in to D2L Brightspace, Zoom and Kaltura Media Space is getting a small upgrade to keep your information safer and streamline system access. The transition is expected to be completed on August 10 at 5 a.m. — students and employees may or may not be able to use these systems during the upgrade.
What’s changing?
You’ll now sign in the same way you do for Outlook (your Normandale email), and you’ll need to confirm your login on your phone using Multi-Factor Authentication (MFA).
Here’s how you’ll log in
- Username: Your StarID + @go.minnstate.edu (or @minnstate.edu for employees)
- Password: Your usual StarID password
- MFA: Install the Microsoft Authenticator app first. You’ll use the MFA method you selected when you first logged into your Normandale email account. This could include a text message, a prompt from the Microsoft Authenticator app, or a phone call to approve the login.
No smartphone or not sure about MFA: No problem. Reach out to the IT Service Desk ASAP so they can help you set up another option.
Why this matters
This new sign-in process:
- Helps protect your account from hackers
- Gives you one simple login for everything Minnesota State
- Makes it easier to access your classes and resources
What do you need to do:
- Set up MFA so you don’t get locked out.
- Bring your phone with you when you need to log into your Normandale email, D2L, Zoom and Kaltura.
- Need help setting it up? Check out the step-by-step guide: Getting Started with Multi-Factor Authentication
Can't log in? Here’s what to try:
- Go to minnstate.edu to reset your password or activate your StarID.
- Make sure you’ve set up MFA and downloaded the Microsoft Authenticator app. The app is the most secure and user-friendly option.
- Don’t have a mobile device? Call the IT Service Desk to get another login option.
Need help? We’ve got your back:
Students are advised to start by seeking assistance from the Normandale IT Service Desk.
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