What is Interlibrary Loan?

Interlibrary Loan, or ILL, is a service that borrows books and acquires copies of articles from journals that Normandale Library does not own. Normandale Library contacts partner libraries in Minnesota and across the country to try and acquire the resources you need.

Who is eligible?

• Normandale faculty
• Normandale currently registered students
• Normandale staff

How do I use Interlibrary Loan?

• Use Journals by Title Search or Book Search to verify that the Normandale Library does not own the item.
• Then fill out and submit the Blank ILL Form. You will be prompted to first login to your library account with your StarID and password.

How much does it cost?

The Interlibrary Loan service is free for Normandale faculty, staff, and currently registered students only.

How long does it take?

Usually takes about one week or five working days. You may ask the Circulation Desk staff to check the status of your request or check your account online. When your requested item arrives, you will receive a message through your Normandale e-mail account. Please be sure to check this account so you do not miss the arrival of your interlibrary loan book or article.

What is generally Not available through Interlibrary Loan?

• Materials owned by Normandale Library
• Textbooks for current classes
• Whole issues or volumes of journals
• Maps and atlases
• Software and CD-ROMs
• Rare, fragile, and special collection books
• Reference books

Note: Materials requested through interlibrary loan cannot be put on reserve.

How do I get my articles?

Articles can be picked up at the Circulation Desk or may be delivered electronically to your e-mail account.

What about books?

• Books can be checked out at the Circulation Desk and are usually on loan for three (3) weeks. 
• Leave the bookmark in the book.
• The due date is on the bookmark.
• Contact the Circulation Desk to request a renewal on loaned materials.
• Return materials to the Circulation Desk.
• All Interlibrary Loan materials are subject to recall by the lending library. Patrons must return materials immediately when a recall notice is received from Circulation.

What are my responsibilities?

• Failure to return material on time may result in suspension of borrowing privileges.
• You are liable for any lost or damaged material. The lending library will determine the costs, fines and processing fees for which you are liable.