Information Technology Services

IT Portal

If you have any technical support needs, you can reach the ITS Service Desk as follows:

Phone: 952-358-8181

Phone and Web Support is available: 

  • Monday-Thursday, 7:30am-7:00pm
  • Friday and Saturday 7:30am-4:00pm

Online Portal: https://normandale.teamdynamix.com/

  • Under Self-Service Options, choose Open a Request
  • Next, log into TeamDynamix using your StarID and password

Walk-up: L1701

  • The IT Service Desk is located in the Library building, room L1701
  • For technical support and IT equipment requests, Walk-up Support is available Monday- Friday, 7:30am-4:00pm 
  • Evening support is available Monday-Thursday, 4:00pm-7:00pm, as staffing levels allow

Email:  ITS-ServiceDesk@normandale.edu