Week of 5/21/2017


Updates, Changes, and Additions the Week of May 21, 2017

IT News and Events


Summer Hours

Summer hours begin on Wednesday, May 31. The ITS Help Desk will be open until 3pm on Fridays. Many ITS staff have changed their hours to accommodate the early closing time on Friday. A list of staff hours can be found on the ITS Site navigation on the Employee Portal or by clicking here.

Please note that not everyone’s hours on there are up to date yet. Please check yours and verify they are correct.




A Change in How You Log Into Your Computer

Starting this week, you will no longer have to press Ctrl + Alt + Del to log into your computer…


Employee Portal Maintenance this Weekend

Due to storage maintenance, the Employee Portal will be unavailable from Saturday, May 27 at 9:30pm to Sunday, May 28th at 5am


Summer Training at Atomic Learning
With the school year coming to an end, make sure to keep the learning going throughout summer…..


Change Requests

·         #210: Cutover VPN to the new Pulse Secure VPN on Friday, May 26.

·         #211: Remove Public Folder Database from exchange on May 26.

·         #212: Migrate SQL cluster data from old SAN to new SAN from May 27 at 9:30pm to May 28 at 5:30pm. The Employee Portal will be doing down during this timeframe.


Known Errors

Display Issue on MMC Computers
There is a display issue on some Windows 10 MMC Computers that is causing the screen to be shifted off the monitor. Dylan, Tam, Liliya, and Ron are working on finding a solution.


Mozilla Firefox Updates

Users are prompted to automatically update Firefox, which does not work for non-admin users…..We are looking into a better way to manage this browser