Software Distribution and Support
The Software Distribution and Support Service provides support for applications installed on endpoint devices, including troubleshooting, usability assistance, product updates, and migrations for major releases of software; and the delivery and installation of software to the endpoints including software licensing, license servers, and self-service software deployment.
Software for instructional, classroom needs is available for installation. Requests need to be made several weeks before semester start to ensure that software will be installed. Software is rarely changed nor has major upgrades during the semester.
Software is installed on student computers around campus, including the computer labs. The software reflects classroom software to enable students to study.
Faculty and Staff SoftwareITS provides software to faculty and staff for both individuals and departments. Software is available through the Software Center and can also be requested through AskUs.
- Support for any Normandale approved application, including troubleshooting, usability, installation of manually installed software, updates, migrations, etc.
- Software distribution via the Application Catalog
- Normandale Faculty
- Normandale Staff
- Normandale Students
- On-site partner Faculty
- On-site partner Students
Service Maintenance Window
As required/needed by individual software packages and on a monthly schedule as outlined in our Software Updates Procedure.