Getting Started-Students



Student Email


Campus Computers/Wireless

Software Applications

Additional Resources

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The StarID is a username that will be used across the Minnesota State Colleges and Universities to access information technology systems and services. As systems are configured to use StarID, the number of usernames and passwords students and employees will need to remember and use will be reduced. StarID will be used to access e-services, D2L, campus computers and wireless.

You can activate your account using your Tech ID (Student ID) or using your personal e-mail address.

Upon activating your StarID, you will set up a password. Do not share this information with anyone.

Password Requirements:

  • Changed at least every 180 days.
  • Between 8 and 128 characters long.
  • Use at least 3 of the following types of characters: uppercase, lowercase, numbers, special characters.
  • May not have been used before and may not contain your name.

NOTE: It is important that you update your preferred e-mail information for your StarID to your personal e-mail address as communication pertaining to your StarID, such as password change reminders, will be sent to this e-mail address.

To do this, click on “Manage Profile” option on the StarID website.

  • No Social Security/ E-mail: If you did not provide a Social Security Number or personal e-mail address to the school, you will need to update your information with the Records Office (electronically or in person) or obtain a verification code from the IT Help Desk (in person).
    • Updating Your Information: Fill out the Name and Address Change Form located on the Records & Registration website. Submit the form electronically or in person, along with the required documentation.
    • Obtaining Verification Code: Come in to the IT Help Desk (L1701). You will need to present a valid picture ID to receive a verification code.

Although you will no longer be using your Tech ID (Student ID) to access student services, it is still important that you keep this information safe and secure. Your Tech ID (Student ID) is unique to Normandale Community College and will often be used to access your records, especially when getting assistance.

  • Forgot StarID/Password?: If you do not remember your StarID or forgot your password, you can use the StarID Self Service page to look it up and reset your password.
  • IT Help Desk: Phone: 952-358-8181, Online: Click here.

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This is the Minnesota State-hosted website used to register for classes, check your grades, etc. (click here)

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Student E-mail

Getting Started:

To look up your e-mail username, click here. Login using your StarID and password. The e-mail username is what you will use to check your e-mail.

Checking E-mail:

To check your e-mail, click here. To log in, use your full e-mail username and your StarID password. To reset your password, please go to StarID Self Service page.

Forwarding E-mail:

To forward your institutional email ( to your personal email account (e.g., Gmail, Yahoo!).

Login to Office 365 and browse to the Options menu:

Office 365 Options

Select Forward your email:

Office 365 Forward Email

Enter your personal email address and select start forwarding.

All future email sent to your institutional email account will be forwarded to your personal email address.

NOTE: Your e-mail password and your StarID password are synchronized. Resetting your StarID password, will reset your e-mail password.

However, if you change your e-mail password using the Microsoft website, your passwords will become out of synch until your StarID password is reset again.

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This is the Normandale Online Learning System ( ).

  • To login, use your StarID and password.
  • To reset your password, please go to the StarID Self Service page (by clicking here). D2L Orientation Videos as well as other helpful information can be found here.

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Campus Computers/Wireless

Your username and password for computers and wireless on campus are the same as your StarID and password.

To reset your password, please visit the StarID Self Service page).

If you are on campus and need assistance getting into computers or wireless, please stop by the IT Help Desk (C3022 or P1805).

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Software Applications

If you are using a special software application for your course, or are accessing a special website for your course, you will need to contact and work with your professor for access assistance.

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Additional Resources

Have a question? Visit Submit an IT Ticket 


D2L Help: use the links located on the front login page

Tutoring and Supplemental Instruction

Online Tutoring: SmartThinking

Atomic Learning: Online Training Website

Student Employment

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