Personal Counseling

Sometimes it is important to discuss concerns privately with a counselor. The counselors at Normandale provide a confidential setting where you may explore concerns and achieve a better understanding of yourself - your feelings, attitudes, and capabilities.

Personal counseling services

  • Free, confidential individual appointments
  • Crisis intervention and referral
  • Information about life issues

These services are offered free of charge to currently enrolled students and can be accessed by making an appointment.

To make an appointment, call 952-358-8261 or stop by the Counseling Office reception desk.

See the Contact Us page for more information.


In the course of providing personal counseling to students, many are referred to appropriate community resources. A partial listing is provided below (click on each of the links for detailed information)

(The Counseling Department at Normandale Community College does not assume responsibility for the quality of services provided by mental health agencies or web sites listed below. Inclusion in the list does not imply endorsement nor does omission indicate disapproval.)

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24-Hour information and referral

  • United Way 211

    Phone: call 211 or 651-291-0211
    Call or web search for referrals on almost any topic. When using the web site, click on "search now" in the United Way 211 section for a user-friendly web version of the United Way 2-1-1 help line. A great "one stop shopping" site.

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24-Hour Crisis Lines

  • Crisis Connection
    Phone: 612-379-6363
    Visit the Website
    Free and confidential crisis counseling by telephone for topics such as suicide, depression, abuse, and family and relationship problems. Referrals to community agencies are available for further assistance.
  • Fairview Southdale Hospital Emergency Room DEC (Diagnostic Evaluation Center)
    Phone: 952-924-5112
    Crisis Evaluation until 12 midnight. 
  • Hennepin County Medical Center (HCMC) Acute Psychiatric Services
    Phone: 612-873-3161
    Visit the Website

    Suicide Hotline: 612-873-2222
    24-hour phone and walk-in service for evaluation and treatment of behavioral emergencies and significant life crisis.

  • National Suicide Prevention Lifeline  
    Phone: 1-800-273-8255

  • Sexual Violence Center
    Phone: 612-871-5111
    Visit the Website
    Minneapolis Office: 3757 Fremont Ave. North
    Chaska Office: 500 North Pine St. Suite 203
    24-hour phone counseling, support groups, education, and individual counseling for victims, and loved ones of victims, who have experienced any form of unwanted sexual contact.

  • Crisis Nursery
    Phone: 763-591-0100
    Visit the Website
    Emergency child care to prevent neglect and abuse; crisis intervention for families; family education; and a 24-hour hotline for parents in crisis.


  • Crisis Text Line

Text "START" to 741-741

24-hour emotional support and information via text to anyone in any type of crisis. Free.

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Additional resources for referrals to counselors, support groups, etc.

  • Your Health Insurance
    Your own health insurance provider is often the first place to go for referrals which are covered under your insurance plan. Look on the back of your health insurance card for the mental health services phone number. Call this number and explain what issues you would like assistance with and explain any criteria you are looking for in a mental health counselor (gender, race, religion, or other preferences). You will be given names and phone numbers for at least 3 clinics/counselors in your area which are covered by your insurance.
  • Housing & Food Assistance  For a list of local resources for Normandale students who are facing homelessness or food shortage, click here: Housing & Food Assistance
  • Community Resource Guide from Community Action Partnership of Suburban Hennepin (CAPSH)
    A county-wide Community Resource guide that is available on the CAPSH website. The site is organized according to client need categories:

If you do not have health insurance, or if you would like to explore other options, there are agencies which offer free or low cost options.
Some are listed below:


  • Behavioral Health Services (BHSI) 
    Phone: 651-662-0800
    Six outpatient mental health clinics in TC metro area.
  • Both/And Resources 
    Phone: 952-432-0043
    Child & Adolescent Services; individual, couple and family therapy.
  • Budding Lotus Transformations  
    Phone: 952-767-4995
    7800 Metro Parkway, Suite 300, Bloomington
    Individual/couples counseling; life/career coaching; student discount. 
  • Cornerstone
    Phone: 952-884-0330
    1000 East 80th Street, Bloomington
    Provides immediate access to all emergency services for individuals and families that are in crisis due to family violence. Also provides ongoing support and shelter services.
  • Cornerstone's Day One Minnesota 
    Phone: 1-866-223-1111
    Domestic Violence Crisis Line
  • Emily Program
    Phone: 651-645-5323
    A treatment center that provides comprehensive psychological, nutritional, and medical care for individuals with eating disorders.
  • Family Partnership Services
    Phone: 612-339-9101
    Counseling, family support services, violence intervention, and educational opportunities.
  • Fairview Southdale Support Groups and Classes
    Phone: 612-672-7272 Fairview On Call
    Listing of various types of support groups and classes on many personal and health topics such as grief, depression, cancer, wellness, and many more.
  • Hazelden
    Phone: 1-800-257-7810
    A treatment center for chemically dependent individuals and families. Information on chemical health and recovery.
  • Hennepin County
    Information on services and programs involving health, housing, and other social services for infants, children, adolescents, adults, and seniors as well as special groups, such as recent immigrants, in Hennepin County.
  • Hennepin County Front Door 
    Phone: 612-348-4111
    300 South Sixth St, Minneapolis
    Case management, housing, and mental health services.
  • Lutheran Social Service of Minnesota 
    Phone: 1-800-582-5260
    Three TC metro area locations
    Mental health services; insurance/sliding fee.
    An online directory of services regarding veterans, senior citizens, youth, disabilities, families, homelessness, affordable housing, refugees, etc.
  • MPSI Psychotherapy Center 
    Phone: 612-824-3800
    3108 Hennepin Ave. South, Minneapolis
    Low cost psychotherapy to underserved populations.
  • myHealth for Teens & Young Adults 
    Phone: 952-474-3251
    15 8th Ave. South, Hopkins 
    Mental health counseling and reproductive health care; sliding fee.   
  • The Walk In Counseling Center
    Phone: 612-870-0565
    2421 Chicago Avenue South, Minneapolis
    Crisis intervention and short-term counseling to individuals, couples and families. No appointment is necessary during counseling hours. These services are free, but donations are appreciated.
  • 360 Communities/Lewis House 
    Phone: 651-452-7288 (Eagan); 651-437-1291 (Hastings)
    Domestic violence shelter; sexual assault services.
  • Tubman
    Phone: 612-871-0118
    4432 Chicago Ave. South, Minneapolis
    Tubman Family Alliance and Chrysalis, A Center for Women have merged and renamed the combined organization Tubman. Tubman offers support through multiple service areas: safe shelter, legal assistance, counseling, youth and family support and community education.
  • Watercourse Counseling Center
    Phone: 612-822-8227
    3548 Bryant Avenue South, Minneapolis
    Nonprofit, community-based mental health center that provides a variety of mental health services including psychotherapy, education and support services. Sliding fee scale.
  • Alcoholics Anonymous, Greater Minneapolis Intergroup
    Phone: 952-922-0880
    Greater Minneapolis Intergroup helps people who may have a drinking problem to find A.A. groups in their area. They can also connect people to Al-Anon and Alateen, groups for friends and families of alcoholics.

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Pamphlets on various topics

  • Student Counseling Virtual Pamphlet Collection
    Website:  Information on many topics related to mental health issues, academic concerns, and relationship issues. Click on any topic and you will be linked to a "virtual pamphlet collection" about that topic.
  • Counseling Center Self Help Brochures
    Website: Excellent resource on "test anxiety" as well as other academic concerns, mental health issues, and relationship issues. Click on any topic and you will be linked to a "brochure" about that topic.
  • Minnesota Association for Children's Mental Health - Fact Sheets
    Informative fact sheets on various mental health disorders. Click on any topic and you will be linked to a "fact sheet" about that topic.