Normandale Community College policies

2      Minnesota State policies and procedures

3.      Registration Cancellation


Minnesota State Colleges & University's Board Policy allows the college the right to disenroll any student from their classes for nonpayment unless their tuition is deferred. The college also reserves the right to drop any student from their classes if there is a balance due for prior term/semester.


It is ultimately the responsibility of each and every student to:

  • Be aware of the financial consequence for each drop/add/withdraw transaction that will be processed, or has been processed, in-person at the college or online.
  • Be aware of the college's policies in regard to refunds.
  • Disenroll their classes by the established deadline if they do not plan on attending and not to rely on the college to disenroll them.
  • Pay for their classes, or have their tuition deferred, by all established deadlines.
    • Even though a student may have their tuition deferred, it is ultimately the responsibility of the student to make sure their account balance gets paid in full by the established due date.
  • Ask questions if there is uncertainty about a policy or procedure.
  • Periodically review their account online to view the balance due and academic holds placed on their account.

4.      Tuition and Fees

Past Due Accounts

It is extremely important to note drop dates and payment due dates. Payment options are available and Student Services is here to help you select the option that works best for you. If your payment is not received and your account moves into past due status, you will incur a one-time $25 late fee. If your payment is past due and you receive past due notices contact Students Services to see if you qualify for the Nelnet Past Due Payment plan. If you do not take action your past due account may be turned over to the Minnesota Department of Revenue, or to a private collection agency, which may involve extra fees and impact your credit score. Do not let that occur, contact Student Services today.

Collections Statement

Accounts that are not paid in full may be referred to the Minnesota Department of Revenue's Collection Division, or to a private collection agency. By law (MN Statute 16D.07), the Department of Revenue can assess up to a 25 percent fee to cover the costs of collecting your debt. You may request cancellation of the collection cost as provided by MN Statute section 16D.11, subdivision 3. Interest may be charged pursuant to MN Statute 16D.13.

By law, the MN Department of Revenue can also take the following actions to collect your debt:

  • Obtain a judgment against you
  • File a lien against you
  • Garnish your wages
  • Levy your bank account
  • Issue subpoenas
  • Seize your property
  • Offset your: Federal or State tax refund, lottery winnings, Federal or State vendor payments
  • Revoke or deny renewal of a professional license you may have
  • Report you to a credit bureau
  • Refer your debt to a private collection agency
  • Access nonpublic government data about you to collect this debt

By making a prompt, full payment to Normandale Community College, you can avoid having the debt turned over to the Mn Department of Revenue and having the collection cost assessed. You have the right to contest the validity of Normandale Community College’s claim. To contest the validity of Normandale Community College's claim, you must submit a written request to the address below within 20 days of the date of the final notice.

Debts that are referred to a private collection agency can have collection costs up to 40% imposed.

2.      Tuition Refunds

Dropping a course or totally withdrawing within the refund period, may result in a refund of tuition and fees. The method of refund is determined by the method of payment.

If you paid:

  • Online with a card – you will receive a refund to your card automatically.
  • Online from a checking acct – you will receive a refund by check or direct deposit.
  • In person– you will receive a refund by check or direct deposit.
  • By mail with a check, cash or card – you will receive a refund by check or direct deposit.
  • By dropping off my payment– you will receive a refund by check or direct deposit.


If you prefer to receive your refund via direct deposit, sign up immediately. Sign up is available in eServices and it is easy. Watch this video for step by step instructions.

Refunds will be netted against any prior or future semester balance before a refund is issued to the student.


All refunds will be issued within 10 calendar days of the official drop/withdrawal from the course(s). semester. If you have not received your refund please email Payments and Billing at paymentbilling@normandale.edu

Returned Payments

The College will assess a $30 fee for all payments that are returned due to insufficient funds or due to incorrect information being entered for online payments. As a courtesy, the College will re-submit a returned check once if funds were initially insufficient. Online payments will not be reprocessed or resubmitted.

Most banks charge an insufficient funds fee ranging from $20.00 to $35.00 each time a check is deposited and returned for insufficient funds. This fee is in addition to the Returned Payment/Insufficient Fund fee assessed by the College.

1. When a payment is returned, the payor will be placed on hold, preventing them from obtaining transcripts and registering for classes both at Normandale and any other college or university within the Minnesota State system.

2. The College reserves the right to not accept checks from individuals who have written two or more checks returned due to insufficient funds across the Minnesota State system.

3. All debt due to returned payments shall be paid back with secure funds. Methods of secure payment include:

     a. Cash

     b. Cashier's check

     c. Money order

4. Accounts that remain unpaid will be referred to the Minnesota Department of Revenue, or another collection agency, for repayment of the debt. Collection costs will be assessed once referred and can be assessed up to 25% of the debt owed. This is allowable under Minnesota statue, section 16D.07 and 16D.11. Private collection agencies may charge up to 40% of the debt owed.