The Rx for Healthcare Careers

By Continuing Education

If you work in healthcare or a related field, you know the Affordable Care Act (ACA) has ushered in a new era of rigorous regulations and ambitious quality improvement goals. If you haven't felt the impact yet, you will-thanks to increased patient care demands, greater workloads, more documentation, and new tools and technology.

You are now at a crossroads. Do you persist in the pain or push towards the gain? Normandale makes the latter option easier thanks to a new national training program that's being offered for free. Yes, you read it correctly....the program is free.  

Maximize Gain and Alleviate PainDesigned for everyone who works in a healthcare environment-including doctors, nurses, home health aides, claims coders, x-ray techs, pharmaceutical sales reps, and top leaders-the ACT Health IT program provides career-enhancing training.

We've taken what we know about healthcare reform and value-based care, and translated it into practical learning to help people work in better, more productive ways," says Sunny Ainley, principal investigator for the $996,000 grant Normandale received to develop the program in conjunction with Columbia University, Johns Hopkins University, the University of Texas Health Sciences and three other leading institutions.

The program is offered entirely online in bite-sized modules that can be taken where and when it's convenient for you. Many courses can be completed in just four hours. You choose the courses and learning tracks that are right for you based on your role, your career goals and your organization's needs. Course content ranges from introductory-level to more advanced topics and will address critical areas such as healthcare data analytics, population health management, care management and interoperability, and more. All designed to be applied to your day-to-day responsibilities.   


"Our focus in healthcare has moved from treating sick people to helping people become healthier," says Dr. Kevin Larsen, Enterprise Lean and Performance Improvement Lead, The Centers for Medicare and Medicaid Services (CMS). To be successful, we know that providers and their staff need training, coaching and tools. Workers who choose to "lean in" will thrive in this growing value-driven industry-and Normandale is here to help."

"As a leader in the evolution of training for healthcare workers, Normandale is one of a handful of higher ed organizations that has kept up with industry's rapid pace of change," says Larsen, who came to know Normandale well when serving as the Medical Director for Meaningful Use with the Office of the National Coordinator for Health IT (ONC).

Mindy HangslebenMindy Hangsleben, Lean Entrepreneur Fellow at The Centers for Medicare and Medicaid Services and a member of Normandale's ACT Health IT Program Advisory Board, agrees.

"It's no longer just about electronic health records," says Hangsleben. "Instead, the focus is now on helping healthcare workers really use systems and tools in meaningful ways. Normandale is in one of the best positions in Minnesota to provide this level of education. The ACT Health IT training is an incredible opportunity for healthcare workers to level up their skills, expertise and stand out."

To register for the program or learn more, visit, to preview courses and CME offerings. Questions? Contact Tracy Mastel, ACT Health IT program director at 952-358-8035.


If you need to move your healthcare organization toward practice transformation and quality improvement, check out our groundbreaking Practice Facilitation (Coaching) Certificate Program developed by the MN Consortium for Practice Facilitation (MNCPF), visit

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