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Casino Operations & Management Certificate - 20 credits

Why Choose a Casino Operations & Management Certificate?

If you are people-oriented, like to work with money, have good organizational skills and are quick on your feet at making decisions, this a field that could appeal to you.

Skills Acquired


Important qualities for a casino manager include:

  • Customer service and communications skills
  • Leadership and management skills
  • Good organization
  • Strong mathematical skills
  • Ability to make fast decisions without the help of computers or calculators


Normandale's Hospitality Management Program is nationally accredited by the Accreditation Council for Business Schools and Programs (ACBSP).

Careers in Casino Operations & Management

Projected Job Growth

The job growth rate in Minnesota according to is 6.4%.

In Minnesota, there are 200 workers employed in this field. There will likely be a need for about 30 new Casino or Gaming Managers to meet market demand between 2010 and 2020. This includes demand due to replacement (workers leaving the occupations or retiring) as well as growth.

Types of Jobs


Job title examples for Casino and Gaming managers included:

  • Blackjack Supervisor
  • Gaming Director
  • Slots Manager
  • Cage Manager
  • Card Room Manager
  • Dice Manager
  • Game Manager On Duty (Gaming MOD)
  • Pit Manager
  • Poker Manager
  • Table Games Manager


Average Pay

According to, the median pay for casino managers in the state of Minnesota is $25.49 per hour and $53,019 annually.


Casino and Gaming Managers plan and direct the gambling activities in a casino. They may create house rules and deal with the customers.

Certificate in Casino Operations & Management

Associate's in Applied Science in Hospitality Management with a certificate in Casino Management.

Certificates in Hospitality and Tourism may be completed by students working towards an AAS in Hospitality Management. The certificates are also appropriate for students looking to gain knowledge in the hospitality and tourism industry, to either change careers or obtain leadership skills towards a promotion within the industry. At least one-third of the credits required for these certificates must be completed at Normandale.

Required Courses - 20 credits

Code Title Credits
HSMA 1103 Introduction to Hospitality and Tourism Management 4
HSMA 2096 Hospitality Management Internship 2-4
or HSMA 2097 Senior Hospitality Internship 4
or HSMA 2098 International Internship 4
HSMA 2100 Casino Management and Operations 4
HSMA 2144 Food/Beverage Management and Cost Control 4
HSMA 2172 Hospitality Sales and Marketing Management 4

Other Certificate Requirements

  • Earn a minimum cumulative grade point average (GPA) of 2.0 for college-level coursework (courses numbered 1000 and above) completed at Normandale.
  • Earn at least one third of the required certificate credits from Normandale.