Computer and Device Support

This service provides support for Normandale end-point devices and associated operation system and application software. This includes Windows, Mac, and Chrome operating system and device support and a range of applications, both for in the classroom and for administrative functions.

Service Categories

  • Normandale Desktops and Laptops
  • Normandale Mobile Devices
  • Normandale Computer Peripherals

*Please note that we will assist in installing Normandale-provided applications on personal computers, but is not adequately staffed to support general personal computer questions.

Services Included

Hardware deployment and support, including desktops, laptops, and tablets for Normandale owned devices; installing computer peripherals and drivers; troubleshooting errors and issues on Normandale devices; providing information on common how-tos.

Available to

  • Normandale Faculty
  • Normandale Staff
  • Normandale Students
  • On-site Partner Faculty
  • On-site Partner Students

Service Maintenance Window

As required/needed by our hardware and software refresh cycle.