Enrich Your Organization
You will find a variety of programs geared to helping you and employees earn an occupational certification. Other courses are designed to boost your professional skill set.
Contact us to schedule a customized training for your organization, or to receive a group discount for your employees.
Agile and Scrum
Normandale is the connecting point for Agile methods and Scrum training in Minnesota.
Agility results from proper focus. It's a lot like driving: you need to keep your eyes on the road, but not on every stone in it. You need to watch the turns ahead, but not the ones two states away.
Business Skills for Professionals
Regardless of the organization's size, employers report an increasing need for workers who understand how an organization works and can make good judgments and quick decisions. An individual with strong business acumen/business communication knows how their organization functions, understands how individual decisions affect the whole, can navigate and make sense out of complexity, and can adapt to a constantly changing environment.
Customer Service & Experience
Customer service is now essential for all organizations. Whether it relates to retaining customers or turning inquiries from potential customers into sales, stellar customer service is now one of the central factors in business growth and success.
Our customer experience workshops are designed to build the skills needed to solve specific problems, better serve customers and identify new opportunities to grow your business. Implementing customer centric practices is a team sport!
The training is designed to prepare you to successfully complete the PHR or SPHR exam administered by the Human Resource Institute (HRCI) for HR professionals or those who have HR responsibility.
Management & Leadership
Gallup Organization research indicates that an employee joins an organization, but leaves a supervisor. When an individual contributor is promoted to supervisor, the transition can be a difficult one. This certificate will provide the new supervisor with the foundational skills needed for the job.
Discover the new principle of marketing communications, ideal audience, as well as new techniques to increase your business and expand your reach and much more. Normandale Continuing Education provides programs/courses designed to meet your needs. Our courses are updated thoughout the year, contact us if you don't see what you are looking for.
Quality and Six Sigma
Organizations everywhere have discovered the need for well trained Six Sigma practitioners to solve problems and save money:
- In this era of highly competitive job hunting, achieving a Six Sigma Green Belt or Black Belt can make the difference between landing that job or not.
- Organizations benefit from having employees gain Six Sigma knowledge and apply Six Sigma practices to their job performance.