The User Services unit is committed to providing effective resolutions to technology challenges and empowering our users by making information technology accessible. We achieve this by delivering a customer focused, single-point-of-contact for quality IT services and technical support.
Help & Training
- IT help desk
- Incident management
- Lab support
- Knowledge-base management
Desktop Computing & Support
- Desktop configuration
- Computer security, patch and power management
- Procurement and deployment
- Inventory management
- Software licensing
- Application packaging and deployment
- Auditing and inventory management.
Matthew Netland | Director of User Services | firstname.lastname@example.org
Office: L1700C | Phone:(952) 358-8167